Privacy Policy

Desiro Growth, a project of Desiro Advertising (DESIRO LLC) (“we”, “us”, or “our”), is a UAE-based performance marketing agency with offices in Dubai, Lahore, London, Kuala Lumpur, and Wyoming. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

We are committed to complying with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and, where applicable to our UK office and operations, the UK General Data Protection Regulation (UK GDPR). This policy is designed to meet the standards of both frameworks.

We collect the following types of personal information:

• Contact information: Name, email address, phone number, company name, and city — collected when you submit our contact form or reach out to us directly.
• Business information: Industry, budget range, and project details you share during consultations or through our contact form.
• Usage data: Pages visited, time on site, referring URLs, and device/browser information collected through cookies and analytics tools.
• Communications: Records of emails, WhatsApp messages, and call notes from our interactions with you.

We use your personal information to:

• Respond to your inquiries and provide information about our services.
• Deliver and manage lead generation and ecommerce growth services for engaged clients.
• Send relevant updates, insights, or marketing communications (you can opt out at any time).
• Analyze website usage to improve our content and user experience.
• Meet legal, regulatory, and contractual obligations under UAE and applicable international law.

We do not sell your personal information to third parties under any circumstances.

We use cookies and similar tracking technologies on our website to understand how visitors use our site and to improve your experience. Cookies are small text files stored on your device when you visit a website.

For detailed information about the specific cookies we use and how to manage your preferences, please see our Cookie Policy.

We may share your information with:

• Service providers: Tools we use to operate our business (e.g., email platforms, CRM systems, analytics providers) — bound by confidentiality and data protection agreements.
• Advertising platforms: Meta, Google, and other ad platforms — only when running campaigns on behalf of engaged clients, and only with client authorization.
• Legal authorities: Where required by UAE law, court order, or legitimate regulatory request.

We do not transfer your personal data outside the UAE without appropriate safeguards in place, in compliance with PDPL cross-border data transfer requirements.

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. This includes encrypted data transmission, access controls limited to authorized team members, and regular security reviews.

Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to investigating and notifying you of any material data breach in accordance with PDPL and UK GDPR requirements.

Under PDPL and UK GDPR, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal retention obligations.
• Object to or restrict certain processing of your data.
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with the relevant data protection authority.

To exercise any of these rights, email us at the address below. We will respond within 30 days, as required by applicable law.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Email: hello@desiroadvertising.com
WhatsApp: +971 50 418 3946
Address: Desiro Advertising (DESIRO LLC), Dubai, UAE